Privacy Policy

1. Controller for Data Processing

The entity responsible for processing personal data in accordance with the General Data Protection Regulation (GDPR) is:

Ferienwohnung Gran Canaria
Owner: Andreas and Jana Wegener
Bozener Str. 2, 16341 Panketal, Germany
Tel.: +49 176 95292874
Email: info@ferienwohnung-grancanaria.com
Web: www.ferienwohnung-grancanaria.com

2. Collection and Processing of Personal Data

We collect and process personal data exclusively within the scope of legal regulations. This includes in particular:
• Booking requests and contract processing: Name, address, telephone number, email address
• Payment processing: Bank details (for transfers)
• Marketing & Newsletter: Name and email address (if consent has been given)

When completing a booking, the following details are required and processed for reporting to the Spanish authorities:
• Name, surname, gender, date of birth, ID number, type of identification document, address, email, or telephone number

Providing this data is necessary to process a booking. Without this information, a contract cannot be concluded.

3. Purpose and Legal Basis of Data Processing

The processing of personal data is carried out for the following purposes:
• Processing booking requests and contract execution (Art. 6 (1) lit. b GDPR)
• Payment processing (Art. 6 (1) lit. b GDPR)
• Compliance with legal retention obligations (Art. 6 (1) lit. c GDPR)
• Direct marketing via newsletter (with consent, Art. 6 (1) lit. a GDPR)

Personal data will not be shared with third parties unless required for contract fulfillment (e.g., banks for payment processing) or due to legal obligations.

4. Data Retention Period

Personal data is stored only as long as necessary for the respective purposes. This includes in particular:
• Booking and contract data: Retention for 10 years in accordance with tax and commercial regulations
• Newsletter data: Stored until consent is revoked

After these periods expire, the data will be deleted unless further legal retention obligations exist.

5. Hosting and IT Security

Our website is hosted by a European hosting provider. We use the WordPress plugin “HBook” for booking processing, which encrypts the data.
We implement technical and organizational measures to protect personal data from unauthorized access, loss, or manipulation.

6. Newsletter and Advertising

If you subscribe to our newsletter, we will store your email address for this purpose.
The newsletter is sent only with explicit consent (double opt-in).
You can unsubscribe at any time via the unsubscribe link in the email or by contacting info@ferienwohnung-grancanaria.com.

7. Data Subject Rights (According to GDPR)

You have the following rights at any time:
• Access to stored personal data (Art. 15 GDPR)
• Correction of incorrect or incomplete data (Art. 16 GDPR)
• Deletion of your data, provided no legal retention obligations exist (Art. 17 GDPR)
• Restriction of processing under certain conditions (Art. 18 GDPR)
• Data portability if you wish to transfer your data to another provider (Art. 20 GDPR)
• Objection to processing, especially against direct marketing (Art. 21 GDPR)

Requests regarding these rights can be directed to info@ferienwohnung-grancanaria.com.

8. Cookies and Website Usage

Our website only uses technically necessary cookies required for site operation. These cookies do not store personal data and are deleted at the end of the session.

Since no analytics tools or tracking services are used, no user behavior analysis is conducted.

9. Changes to the Privacy Policy

This privacy policy may be updated to reflect changes in our services or legal requirements. The current version is available on our website.